OFR_416: recipient does not exist
The Orange or Wanadoo address you wrote to does not exist. Orange asks senders to remove such addresses from their distribution lists.
- Orange
- Provider
- Sources checked
- Author
At a glance
- Code
- OFR_416
- Who has to act
- The sender. The fix is on the sending side: your domain, your server or your list.
- What the server says
Invalid recipient
What it means
Code 416 means the user does not exist at Orange, so the address is not a valid Orange or Wanadoo mailbox. Orange mentions it twice on its postmaster page, in the guidelines for all senders and again for large senders, each time with the same instruction: keep your distribution list up to date and remove the address. Sending to it again will not help while the address does not exist. For large senders, Orange also asks that bounces be managed and that lists are never bought.
Common causes
- A typo in the address.
- The mailbox was closed, for example when the customer left Orange.
- The address was never valid, or came from an unverified or bought list.
How to fix it
- 01Check the spelling of the address.
- 02Remove the address from your distribution list.
- 03Verify new addresses with a confirmation email (opt-in) before sending to them.
Sources
What this page rests on, checked on 20 Oct 2026. The explanation is ours; the reply text is the server's.
- Orange Postmaster Page (SMTP Delivery Guidelines and Error Codes)postmaster.orange.fr
Related codes
- 550Mailbox does not exist or is disabled.The GMX, WEB.DE or mail.com address you wrote to does not exist, was disabled after a long period without use, or was blocked by the provider.
- 550Mailbox unavailable.The IONOS-hosted address you wrote to no longer exists, or the mailbox was temporarily deactivated after a long period without use.
Further reading
All 20 Orange codesEvery code in the wikiPaste your own bounce