OFR_101: sending IP listed by Spamhaus
Orange refused your mail because your sending IP is listed by Spamhaus. Check the listing at Spamhaus and have it removed there.
- Orange
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At a glance
- Code
- OFR_101
- Who has to act
- The sender. The fix is on the sending side: your domain, your server or your list.
What it means
Code 101 means Orange found your sending IP on a Spamhaus blocklist and refused the mail. Spamhaus runs several lists, covering spam sources, compromised machines and address ranges that should not send mail directly. Orange sends you to the Spamhaus lookup, check.spamhaus.org, which shows which list holds the IP, why, and how removal works for that list. The Orange table gives no other step for this code.
Common causes
- Spam or malware traffic from the IP was seen by Spamhaus.
- The IP belongs to a range Spamhaus lists, such as end-user or dynamic addresses.
- A previous user of the IP left a listing behind.
How to fix it
- 01Look the IP up at check.spamhaus.org.
- 02Fix the cause Spamhaus gives and follow its removal process.
- 03Retry delivery after the listing is gone.
Sources
What this page rests on, checked on 20 Oct 2026. The explanation is ours; the reply text is the server's.
- Orange Postmaster Page (SMTP Delivery Guidelines and Error Codes)postmaster.orange.fr
Related codes
- OFR_100Sending IP listed by Abusix.Orange refused your mail because your sending IP is listed on the Abusix blocklist. The listing has to be checked and removed at Abusix.
- OFR_102Sending IP listed by Cloudmark.Orange refused your mail because your sending IP is listed by Cloudmark. Cloudmark has its own reset request form for the IP.
- 554IP address on a Spamhaus blocklist.GMX refused the connection because your sending IP is listed on a Spamhaus blocklist. GMX makes no exceptions; the listing has to be removed at Spamhaus.
Further reading
All 20 Orange codesEvery code in the wikiPaste your own bounce