Skip to content
Glossary · Reputation

Sender reputation

The trust mailbox providers place in a sender, built from the history of mail sent from its IP addresses and domains and used to decide acceptance and placement.

What it means

Providers attach reputation mostly to two identifiers: the sending IP address and the authenticated domain. Google's Postmaster Tools describes reputation as determined by the sending behaviour of a domain or IP address, and says mail from senders with a high reputation is more likely to reach Gmail's inbox than spam.

The inputs recur across provider guidance and M3AAWG's best practices: spam complaints, mail to addresses that do not exist, spam trap hits, authentication results, sudden changes in volume and whether recipients engage. M3AAWG adds that any domain in a message (Return-Path, From, DKIM signature, HELO, reverse DNS, Reply-To and links) may be used to judge the sender.

Each provider keeps its own view, so a sender can be trusted at one and filtered at another. Third-party scores such as Sender Score are estimates from their own data, not what a given provider sees.

On this site

Sources

What this definition rests on. The wording is ours; the facts are theirs.

All 432 terms in the glossaryThe wiki: blocklists and bounce codes

Beat · paid monitoring

A heartbeat for your email.

Beat runs every check on this site on a schedule: 41 checks, 25 blacklists and real inbox placement. The moment something breaks, it tells you what broke, why it matters, and the exact fix.

example.comWatching
  • SPFpass
  • DKIMpass
  • DMARCp=none
  • Blacklists0 of 25

Illustrative. Your domain, every few hours.

Also from us:Pulse: your own sending infrastructureConsulting: $65/hr, no retainer