Sender reputation
The trust mailbox providers place in a sender, built from the history of mail sent from its IP addresses and domains and used to decide acceptance and placement.
What it means
Providers attach reputation mostly to two identifiers: the sending IP address and the authenticated domain. Google's Postmaster Tools describes reputation as determined by the sending behaviour of a domain or IP address, and says mail from senders with a high reputation is more likely to reach Gmail's inbox than spam.
The inputs recur across provider guidance and M3AAWG's best practices: spam complaints, mail to addresses that do not exist, spam trap hits, authentication results, sudden changes in volume and whether recipients engage. M3AAWG adds that any domain in a message (Return-Path, From, DKIM signature, HELO, reverse DNS, Reply-To and links) may be used to judge the sender.
Each provider keeps its own view, so a sender can be trusted at one and filtered at another. Third-party scores such as Sender Score are estimates from their own data, not what a given provider sees.
Related terms
On this site
Sources
What this definition rests on. The wording is ours; the facts are theirs.
- Gmail Help: Postmaster Tools dashboardssupport.google.com
- M3AAWG Sender Best Common Practices, version 4.0 (August 2026)m3aawg.org
- Yahoo Sender Hub: Sender requirements and recommendationssenders.yahooinc.com
- Apple Support: Postmaster information for iCloud Mailsupport.apple.com
All 432 terms in the glossaryThe wiki: blocklists and bounce codes