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Glossary · Reputation

Reputation recovery

Restoring a damaged IP or domain reputation by removing the cause, sending only to engaged recipients at steady volume, and giving providers time to see the change.

What it means

Providers describe recovery as time plus changed behaviour. Google's Postmaster Tools advice is to avoid the sending behaviours behind a low reputation and wait for the domain or IP to recover; its FAQ says bulk senders become eligible for mitigation again once their spam rate stays below 0.3% for 7 consecutive days.

The usual sequence: find the cause (a list source, a compromised account, a content or frequency change), stop it, and suppress the risky segment. Then mail the most engaged recipients first and raise volume gradually, as Google advises for any increase. Where a blocklist is involved, request removal only after the fix. Spamhaus describes a permission pass as a way to rebuild a list that collected bad addresses.

Switching to a lookalike domain to get around a damaged reputation is, in M3AAWG's words, what spammers do.

On this site

Sources

What this definition rests on. The wording is ours; the facts are theirs.

All 432 terms in the glossaryThe wiki: blocklists and bounce codes

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