Reputation recovery
Restoring a damaged IP or domain reputation by removing the cause, sending only to engaged recipients at steady volume, and giving providers time to see the change.
What it means
Providers describe recovery as time plus changed behaviour. Google's Postmaster Tools advice is to avoid the sending behaviours behind a low reputation and wait for the domain or IP to recover; its FAQ says bulk senders become eligible for mitigation again once their spam rate stays below 0.3% for 7 consecutive days.
The usual sequence: find the cause (a list source, a compromised account, a content or frequency change), stop it, and suppress the risky segment. Then mail the most engaged recipients first and raise volume gradually, as Google advises for any increase. Where a blocklist is involved, request removal only after the fix. Spamhaus describes a permission pass as a way to rebuild a list that collected bad addresses.
Switching to a lookalike domain to get around a damaged reputation is, in M3AAWG's words, what spammers do.
Related terms
On this site
Sources
What this definition rests on. The wording is ours; the facts are theirs.
- Gmail Help: Postmaster Tools dashboardssupport.google.com
- Google: Email sender guidelines FAQsupport.google.com
- Google: Email sender guidelinessupport.google.com
- Spamhaus: Permission pass, what, how and when to usespamhaus.org
- M3AAWG Sender Best Common Practices, version 4.0 (August 2026)m3aawg.org
All 432 terms in the glossaryThe wiki: blocklists and bounce codes