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Glossary · SMTP

4xx reply

An SMTP reply starting with 4, a temporary failure: the server did not accept the step now, and the sender should keep the message and try again later.

What it means

RFC 5321 calls these transient negative completion replies, and gives a rule of thumb: a reply is 4xx if the same command could succeed when repeated unchanged. Common ones are 421 (service not available, often a rate limit or a closing connection), 450 (mailbox unavailable for now), 451 (local error, used for greylisting and many throttles) and 452 (insufficient storage, or too many recipients).

The sending server keeps the message in its queue and retries on a schedule, usually for several days, before giving up and returning a bounce. Large receivers use 4xx replies to slow senders down: Gmail's 421 4.7.28 and Yahoo's TS deferrals are examples. Google's advice when deferrals appear is to reduce sending volume until the error rate falls, then increase it slowly.

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Sources

What this definition rests on. The wording is ours; the facts are theirs.

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