The Deliverability Ledger · Deliverability · 13 posts
What gets mail into the inbox
The signals inbox providers weigh, what each SMTP code and bounce type means, list hygiene, warm-up, and the numbers to measure yourself against.
All 13, newest first
- How to Check Email Deliverability: 5 Tests You Can Run TodayYou can't fix what you can't measure. Here are five free tests that give you a complete picture of your email deliverability in under an hour.
- How to Improve Email Deliverability: A 2026 PlaybookImproving deliverability comes down to a stack of small fixes. Here's the exact order to work through them, with what to measure at each step.
- SMTP Error Codes Explained: What 421, 550, 554 Really MeanEvery email rejection comes with an SMTP code. Most senders treat them as noise. Here's what each common code actually means, and how to fix it.
- Soft Bounce vs Hard Bounce: What They Mean and How to Fix ThemBounces are SMTP's way of telling you something failed. The difference between soft and hard matters enormously for reputation.
- What Affects Email Deliverability? 12 Signals Inbox Providers Care AboutInbox providers weigh 12 signals when deciding inbox vs spam. Here's the ranked list, with the ones you can actually move first.
- Email Deliverability Best Practices: The 2026 PlaybookA field-tested playbook of email deliverability best practices for 2026, covering authentication, warm-up, list hygiene, sender reputation, content, and inbox-placement monitoring.
- Email List Hygiene: The Complete Best-Practices GuideA dirty list is the fastest way to wreck sender reputation. Here's the verification, cleaning, and sunset routine that keeps your inbox placement healthy.
- Gmail & Yahoo Sender Requirements: 2026 Compliance GuideGmail and Yahoo's 2024 sender rules have escalated from warnings to outright rejection in 2026. Here's exactly what's required, and how to stay compliant.
- How to Warm Up an Email Domain: The 30-Day ScheduleA new sending domain has zero reputation. Send 10,000 emails on day one and you're in the spam folder forever. Here's the 30-day schedule that actually works.
- What Is a Good Email Deliverability Rate? Benchmarks for 2026The modern target is a 95%+ inbox placement rate. The 99% delivery rate your ESP reports measures something else. Here are the real 2026 benchmarks and how to measure yours.
- Microsoft’s May 2026 Defender Update: Why Cold Outreach Is Suddenly Hitting SpamIn May 2026, Microsoft quietly turned on a new generation of Defender filters. SMTP-based cold outreach is taking the hit, while Google Workspace and Microsoft 365 senders stay mostly untouched. Here's what changed, who's affected, and how to keep landing in the inbox.
- How Engagement, Complaints, and List Quality Affect Your Email DeliverabilityPerfect authentication and a clean IP aren't enough. Three behavioral factors (engagement, complaints, and list quality) determine whether you reach the inbox.
- Why Are My Emails Going to Spam? 7 Fixes That Actually WorkNearly half of all email traffic is classified as spam. Learn the 7 most common reasons your emails land in the spam folder, and exactly how to fix each one.
Other topics
- MicrosoftThe 550 and 421 errors Microsoft returns, how Exchange Online Protection scores a message, SNDS and JMRP, and how to get off the Outlook blocklist.
- GoogleThe Gmail bounces senders hit most (421 4.7.0, 421 4.7.28, 550 5.7.26), the bulk sender requirements, Postmaster Tools, and the way back out of the spam folder.
- BlacklistsHow to tell if you are listed, why IP and domain blacklists catch different things, and what SURBL listings mean for cold email.
- AuthenticationSetting up SPF, DKIM and DMARC step by step, and choosing between a quarantine and a reject policy.
- YahooThe two refusals Yahoo and AOL send most, 421 [TSS04] for complaints and 554 5.7.9 for policy, and how to clear each.
- Cold EmailGetting cold outreach into the inbox without burning the domain it is sent from.
- ReputationThe usual reasons a sender reputation drops, and how to rebuild it.
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